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Quality Policy  
    
Fredda Mail Centre Ltd. at all times aims to provide our customers with the highest
quality assurance a lettershopping service provider can provide. To accomplish this,
we will:

(i) Provide a fast, accurate and competitively priced direct mailing service to our
customers.

(ii) Establish an efficient quality management system based on ISO 9002.

(iii) Provide adequate briefings and clear job descriptions for our skilled workers so
that they are able to handle each job accurately and efficiently.

(iv) Not became involved in the trading of mailing lists.

(v) Sign confidentiality agreements with all customers for undertaking the
confidentiality responsibilities.

(vi) Establish a self-checking habit for all workers, so that each worker is accountable
for a high degree of continuous quality.