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  OUR COMPANY
   
 
Fredda Mail Centre Ltd. was
established in 1983 as a highly specialised bulk-mail
lettershoping company. During
the past 23 years we have grown
in both size and capacity to
be recognised as the leader in our
field.

In 1989, we purchased our
own premises in Chaiwan and
have since consolidated our
entire operation within this
location. Consolidation of
all operations, like warehousing,
shipping and administration, at a
single location to maximises
efficiency.

We are able to fulfill a capacity of over 150,000 pieces of mail per day. We also maintain tight controls in order to handle highly confidential and complex mailings. For example, name matching for monthly statements is a complicated procedure that requires a reasonable level of English proficiency. Because these mailings cannot contain any mistakes, a zero defective rate is a must. Our experienced staff can easily handle these more complicated mailings to achieve the required accuracy rate.

SELF SUFFICIENT

As a provider of labour-intensive mailing services, we have a work force of sixty full time employees. They are divided into two teams. One team is designed for outside mailing jobs, while the other is stationed at our main workshop. All of our processing is kept in-house but still we can easily handle quantities of over one million pieces of mail in less than ten days.

OUR VISION

To be the first lettershopping public company in the Hong Kong Special Administration Region (SAR). To be recognized as the SAR's leader in the lettershopping service business by consistently exceeding the expectations of our customers, employees and suppliers alike.

OUR MISSION

To be the first lettershopping company in the SAR which has fully implemented Total Quality Management (TQM) principles throughout our entire organization; To continuously enhance the growth and profitability of the Company and attractive returns to our directors; To provide our employees with a rewarding career path within a comfortable and friendly work environment, enabling them to develop their full potential through high quality supervision and training.

OUR OBJECTIVE

To maintain our ability to handle large volume mailings of 150,000 pieces per day. To maintain our commitment to handle confidential mailings and complex procedures. To maintain our consistency in quality and continue to implement innovative ideas.

OUR STRATEGY

We will reach our vision by continuously demonstrating absolute commitment to, innovation, total quality service, maintaining professional integrity in all of our daily activities for each and every customer. We will apply the knowledge and skills of our entire organisation to continually satisfy and improve the level of service that we shall provide to our customers.